Customer Testimonials

Read what some of our satisfied insurance customers have to say about Colonair Insurance Agency!

As a customer for over ten years, I can’t say enough about Tracey and Bob Colonair of The Colonair Agency.  Not only are they exceptional of knowledge in their practice, but also take a personal interest in their client’s needs.

Over the years, I have found they are diligent in seeking out the best product for the best price. I have to say that at each renewal period, the burden of searching for coverage is relieved.  I have great confidence in Tracey that her proposals are accurate and tailored to my needs.  The Colonairs are genuine in their practice and write business as if it were for their own family.

The customer service I receive is first-rate.  Tracey is courteous, detail oriented and prompt in responding to inquiries.  Never had I ever requested a task twice. Often, I have received e-mails, insurance cards, endorsements, etc. well after office  hours just because Tracey wanted to make sure  all requests were addressed in a timely fashion.  And, for the most part, the majority of the requests could have been addressed during the next business day.  She certainly  goes above and beyond representing her clients.  She has gone “to bat” with Insurance Companies on my behalf on issues she believed were discriminatory to our trade, or our coverages.

I strongly recommend The Colonair Agency.  The consistent quality of professionalism, integrity and products offered are not found in many agencies.

– Paula Nappi


Dear Tracey,

I am writing to thank you for the truly exceptional service and personal attention we receive from you and Bob at Colonair Insurance!  As your client for the past 8 years, I can’t tell you how comforting it is having either one of you on the other end of the phone when I need to ask a quick question or am calling to report the latest disaster that has befallen us.  I sincerely appreciate how you are both always so quick to respond with information and guidance.

You and Bob are the best, and though I get calls every week from insurance companies asking to quote our business, I wouldn’t dream of considering anyone else. There’s no reason for me to shop any of your competitors. You do all the homework, all the research, and advise me on what best meets my personal and business insurance needs.  I plan on continuing our personal and business relationships into the indefinite future.

Sincerely,
Donna Greco

May 25th, 2012 by Colonair Insurance Agency